# It’s Time for Physicians To Fight Back Against Insurance Companies To Save Our Practice With Dr. Elisabeth Potter Offcall Team > _“I like doctors. I think we're good people, and I think we've been in an abusive relationship with insurance and we need to get out of it.”_ It’s Time for Physicians To Fight Back Against Insurance Companies To Save Our Practice With Dr. Elisabeth Potter - How I Doctor with Dr. Graham Walker It’s Time for Physicians To Fight Back Against Insurance Companies To Save Our Practice With Dr. Elisabeth Potter Episode 21 • 27th March 2025 • How I Doctor with Dr. Graham Walker • Offcall 00:00:0000:37:04 _1_ Notes Links Follow Notes Links Follow ### Share Episode ShareCopy link Start at EmbedCopy code [Share to LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://player.captivate.fm/episode/4be00d5f-1534-4f09-b135-a6ef51f19cd8/&title=It%E2%80%99s+Time+for+Physicians+To+Fight+Back+Against+Insurance+Companies+To+Save+Our+Practice+With+Dr.+Elisabeth+Potter&summary=) Share to Facebook [Share to X](https://x.com/intent/post?url=https://player.captivate.fm/episode/4be00d5f-1534-4f09-b135-a6ef51f19cd8/&text=It%E2%80%99s+Time+for+Physicians+To+Fight+Back+Against+Insurance+Companies+To+Save+Our+Practice+With+Dr.+Elisabeth+Potter) ### Shownotes Dr. Elisabeth Potter is a plastic surgeon and practice owner in Austin, Texas, who specializes in post-mastectomy breast reconstruction. In January, Elisabeth made waves on social media when she [posted a video](https://www.instagram.com/p/DEid-1npNbA/?hl=en) about UnitedHealthcare calling her during surgery, pulling her out of the OR to explain why her patient — who was already under anesthesia — needed to stay in the hospital overnight. In this episode of _How I Doctor_, Offcall co-founder Dr. Graham Walker talks with Elisabeth about dealing with absurd coverage requirements, calling out insurance companies for undermining patient care, and being the “face of medicine” in today’s climate. Elisabeth also discusses the most rewarding and difficult aspects of running her own practice, opens up about her viral video, and shares how she’s using social media to educate patients and push for policy changes. 🩺 Offcall is more than a platform — it’s a community. [Join today](/content/site-root.html)! https://www.offcall.com/ For a full transcript of this episode click [**HERE**](/content/learn/podcast/why-viral-plastic-surgeon-elisabeth-potter-is-exposing-insurance-companies/index.html) https://www.offcall.com/learn/podcast/why-viral-plastic-surgeon-elisabeth-potter-is-exposing-insurance-companies Find all episodes of _How I Doctor_ at offcall.com/podcast or subscribe on your favorite podcast player at [https://episodes.fm/1767429315](https://episodes.fm/1767429315). In this episode, Graham and Elisabeth discuss: 03:15 Why Insurance Companies Are Getting Away with Abusing Doctors 08:42 Going Viral After Speaking Out About Insurance Harassment 2:20 The Challenges of Running an Independent Practice 7:05 How Social Media Is Giving Doctors a Voice 23:40 Balancing Patient Care with Advocacy 28:55 Lessons Learned from Taking on UnitedHealthcare 32:15 The Power of Speaking Up and Inspiring Others to Advocate 👨‍⚕️Follow Dr. Graham Walker: LinkedIn [https://www.linkedin.com/in/graham-walker-md/](https://www.linkedin.com/in/graham-walker-md/) IG [https://www.instagram.com/ubergraham/](https://www.instagram.com/ubergraham/) Bluesky [https://bsky.app/profile/drgrahamwalker.com](https://bsky.app/profile/drgrahamwalker.com) ✉️ Get our On/Offcall email newsletter: [https://offcall.beehiiv.com/subscribe](https://offcall.beehiiv.com/subscribe) 🟧 Follow Offcall: LinkedIn [https://www.linkedin.com/company/joinoffcall/](https://www.linkedin.com/company/joinoffcall/) IG [https://www.instagram.com/offcalldotcom/](https://www.instagram.com/offcalldotcom/) TikTok [https://www.tiktok.com/@offcalldotcom](https://www.tiktok.com/@offcalldotcom) ### Follow [RSS](https://feeds.captivate.fm/how-i-doctor) Apple Podcasts](https://podcasts.apple.com/us/podcast/how-i-doctor/id1767429315) Spotify](https://open.spotify.com/show/0xxGLwAiTWgeYgwATRGzfU) Pocket Casts](https://pca.st/83jlxjpa) ### Links ### Chapters ### Video